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Questions about a profile, a partnership or how we research tools? Send a message and it goes straight to the editorial inbox, not to a chatbot.

  • Every message is reviewedRead by the editorial team before any reply
  • Private by defaultMessages are never published or shared
  • Independent editorialContact never buys a ranking or a score
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Popular requests

The fastest paths for common requests. You may get what you need without waiting for a reply.

Submit your software

Send a marketing or sales product for editorial review. We check official documentation before a profile goes live.

Start a submission

Correct a profile

Spotted an outdated price or limit? Send the official source and we will review it.

Suggest a correction

How we research

Learn how profiles are built, how claims are labelled and how affiliate links are handled.

Read the methodology

Frequently asked questions

Quick answers about listings, corrections and how SaaSAlways stays independent.
How do I add my software?

Use the submission form. We review the official documentation first, and a profile is published only once the key facts can be sourced.

Can I pay to rank higher or get a better score?

No. Rankings and editorial conclusions are not for sale. Sponsored placements are always labelled and never change editorial order. If an affiliate relationship ever exists, the link is labelled and marked as sponsored. See our editorial policy.

A price or limit on a profile is outdated. What should I do?

Send a correction with a link to the official source. Every request is reviewed before a profile changes, and the profile shows the date its sources were checked.

I represent a vendor. Can I claim or edit our listing?

You can request a claim through the submission form. A claim never grants editing access or changes the public profile automatically.

Do you test the software yourselves?

Profiles are built from official vendor documentation. A profile is marked Hands-on tested only when we used the product in a real account, with the date and plan stated. How we research software.

What happens to the message I send?

It is stored privately for the editorial team and used only to respond to your request. It is never published as a review or testimonial. Read the privacy policy.

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